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COVID-19 has had an impact on so many areas of business and background checks are no exception. Here is what is possible and what’s not, what we are doing and what we just don’t know. High school graduation verifications. This is something we do for many of our clients, and Covid-19 has presented some definite…
I know, I usually start with (what I think is) an entertaining dialogue between my customer and me. Somehow, that just doesn’t seem appropriate in these times, although heaven knows we need humor and some sense of “sameness” in a world that is upside-down. What’s changed in the world of background checks? How will it…
[Phone rings] Ann: “Cutting Edge, this is Ann.” Customer: “Okay, so I’ve got the budget, I know what to expect when we do background checks, and I am going to protect myself by doing it right—everybody gets screened.” Ann [tops off her coffee]: “That’s great! You’ll have better employee morale, more longevity, a stronger workforce!”…
[Phone rings] Ann: “Cutting Edge, this is Ann.” Customer: “Okay, so I’ve got the budget and I know what to expect when we do background checks [relishes the feeling of enlightenment].” Ann: “I’m glad I could help!” Customer: “But I still don’t think I need to screen the crew members.” [Ann feels the enlightenment drain…
[Phone rings] Ann: “Cutting Edge, this is Ann.” Customer: “Okay, I am working the bean counters to establish a budget for background checks.” Ann: “That’s great! (Rinses coffee cup in office sink, decides the stains are permanent). Are you ready for more information?” Customer (takes a long swallow of California Coffee): “I’m curious. Is the…
[Phone rings] Ann: “Cutting Edge, this is Ann.” Customer: “I just bought a California Coffee franchise! I have 14 restaurants in Arizona, New Mexico, Nevada and Texas!” Ann [wonders how their coffee is and why there isn’t one in California]: “That’s great! You are (ahem) background checking your workers?” Customer [wonders if Ann dreams about…
[Phone rings] Ann: “Cutting Edge, this is Ann.” Customer: “So, uh, what’s new with you? How’s the spousal unit and the kids?” Ann: [Tries to remember if spouse got enough coffee that morning]. “I’m glad you asked! My daughter (28 years old) is touring southeast Asia.” Customer: “How are you going to work that into…
A Zen master visiting New York City goes up to a hot dog vendor and says, “Make me one with everything.” The hot dog vendor fixes a hot dog and hands it to the Zen master, who pays with a $20 bill. The vendor puts the bill in the cash box and closes it. “Excuse…
[Phone rings] Ann: “Cutting Edge, this is Ann.” Customer: “You think you’re so smart.” Ann: [Thinks about all stuff she doesn’t know. Feels dizzy and sits down]. “What do you mean? Like I can drive a stick shift?.” Customer: “Do you ever get anything wrong?” Ann: [Takes glasses off and rubs her eyes]. “Do you…
[Phone rings] Ann: “Cutting Edge, this is Ann.” Customer: “Christmas is over, New Year’s is over, the Super Bowl is over and there’s nothing fun to do.” Ann [loves fun almost as much as background checks]: “Well, don’t be so glum, chum. I can tell you a really fun background check story!” Customer [wonders if…
Hiring employees in today’s world can be challenging in many ways. With these simple tips and guidelines, you can learn how to avoid toxic workers in a #MeToo, High-Tech, Active Shooter, Headlines, Juries and Ban the Box world.