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Ann: “Cutting Edge, this is Ann.” Customer: “I’ve enjoyed tripping down the ivy halls with you this past month.” Ann (thinks fondly back on her salad days): “Thanks! I hope you start doing education verifications.” Customer: “We will. . .I can’t believe I mighta gotten took. Tell me I’m not alone.” Ann (tilts head like…
Ann: “Cutting Edge, this is Ann.” Customer: “I have a great applicant. They got a master’s degree from Whitehall Accordia University.” Ann (never heard of Whitehall Accordia and after 23 years in the business I’ve heard of most of them): “I’d verify that, just to be sure.” Customer: “I already did. I called the registrar…
Ann: “Cutting Edge, this is Ann.” Customer: “It seems like a lot of trouble to verify education. I’m just going to have applicants bring in their diploma or transcript.” Ann (been down this road): “Mmmmmm hmmmmmm. Ever heard of Adobe? Or cut-and-paste?” Customer: “You are really suspicious.” Ann (wonders why the mail is late. Could…
Ann: “Cutting Edge, this is Ann.” Customer: “All the little darlings are headed back to school. So, I was wondering. What are the odds that someone didn’t graduate or get the degree they say they did?” Ann (who has a black belt in Google Fu): “Would you believe that, according to Glassdoor, 28% of resumes…
Ann: “Cutting Edge, this is Ann.” Customer (sounding cheeky): “I get that in July your blogs are all about speed.” Ann (looks at her well-worn track shoes she wears to zip around the office): “Everyone wants their background checks quickly. In today’s market, you can lose a great candidate if your background screening company isn’t…
Ann (sounding chipper): “Cutting Edge, this is Ann.” Customer: “You always answer on the first ring.” Ann: “Well, Steven if something is important enough for you to call me I need to be at your disposal.” Customer: “And you’re always so nice.” Ann (wonders if he knows she is originally from Minnesota): “I love what…
Ann: “Cutting Edge, this is Ann.” Customer (growls): “Where’s the results on Danny O’Toole?” Ann (gulps coffee as though her life depended on it): “Let me take a look” (opens database). “We are waiting for the results of searches in San Diego.” Customer: “That’s dumb. San Diego is big Metropolitan City. Why don’t you just…
[Phone rings] Ann: “Cutting Edge, this is Ann.” Customer: “I have got the BEST DEAL EVER on background checks. It’s the Nationwide Super Search.” Ann (flips through mail): “Mmmm-hmmmmm. Is it cheap?” Customer: “Way cheaper than those court searches you’re so fond of. It’s like pocket change. I can still buy donuts and not miss…
Ann: “Cutting Edge, this is Ann.” Customer: “Swing and a miss! Did I sound like Harry Caray?” Ann: “Beg Pardon?” (puts down coffee cup). Customer: “Is there a background screening equivalent of striking out?” Ann (very pointedly): You know there is. Customer: “Lay it on me!” Ann: “We both need to get out more.” …
Ann: “Cutting Edge, this is Ann.” Customer: “You know who I miss? Yogi Berra. I bet he would have had something to say about your background checks.” Ann: “Yogi Berra?” Customer: “You know—he was a great catcher, coach and manager, played mostly for the Yankees.” Ann: “Well, yeah, I know who Yogi Berra is. But…
Hiring employees in today’s world can be challenging in many ways. With these simple tips and guidelines, you can learn how to avoid toxic workers in a #MeToo, High-Tech, Active Shooter, Headlines, Juries and Ban the Box world.